Frequently Asked Questions
What makes SwappShack's AI listing feature unique?
SwappShack is the world's first marketplace with truly intelligent AI-powered listing creation. Our proprietary technology analyzes your photos, automatically generates professional descriptions, suggests optimal categories, and recommends competitive pricing - all in seconds. This revolutionary approach saves time while creating higher-quality listings that attract more buyers.
How does the AI categorization work?
Our advanced computer vision technology analyzes your item photos using machine learning algorithms trained on millions of marketplace listings. The AI identifies product features, materials, brands, and characteristics to automatically place your item in the most relevant category, ensuring maximum visibility to interested buyers.
Is my location information safe and private?
Yes. We use location data only to show you nearby listings and suggest safe public meetup locations. Your exact address is never shared with other users. You control your location privacy settings and can adjust visibility preferences at any time in your account settings.
How do I ensure safe transactions?
Always meet in public, well-lit locations during daylight hours. Use our suggested safe meetup locations feature. Bring a friend when possible, trust your instincts, and never share personal financial information. Report any suspicious behavior to our support team immediately.
Can I edit AI-generated listings?
Absolutely! While our AI creates excellent starting points, you have complete control to edit descriptions, adjust pricing, modify categories, and add personal touches. The AI suggestions serve as a foundation that you can customize to perfectly represent your item.
What payment methods are accepted?
SwappShack facilitates connections between buyers and sellers, but transactions are handled directly between users. We recommend cash for in-person transactions or secure payment apps like PayPal, Venmo, or Zelle. Never wire money or use untraceable payment methods.
How do trust scores work?
Trust scores are calculated based on successful transactions, user reviews, account verification, and community engagement. Higher trust scores indicate more reliable users. Both buyers and sellers can build trust by completing transactions honestly, responding promptly to messages, and maintaining positive community interactions.